Privacy Policy

At Asmariv Home Renovation Agency, we respect your privacy and are committed to protecting the personal information you share with our online platform. This policy explains how we collect, use, and safeguard data when you interact with our site, and how you can contact us should you have questions or requests related to your information.

Eichelhofweg 117, 1190 Wien, Austria • info@asmariv.shop

Information We Collect

We gather information that helps us respond to inquiries, coordinate consultations, and improve our design and renovation services. This includes:

• Contact details you provide such as name, email address, phone number, and project address.
• Communication records created when you correspond via email or through our online forms.
• Limited technical data about how you navigate the service (e.g., IP address, device type, browser) collected through cookies and similar tools.

How We Use Personal Data

We use your information solely for legitimate business purposes, including:

• Providing tailored renovation guidance and following up on inquiries.
• Sending administrative notices about appointments, proposals, or changes to our services.
• Analyzing usage patterns to enhance usability and develop new features.

We do not sell personal data to third parties. We may share data with trusted service providers who assist with platform operations, always under confidentiality commitments aligned with this policy.

Cookies and Tracking

Cookies and similar technologies help us remember your preferences and improve digital interactions. You may adjust your browser settings to refuse cookies; however, certain features of the platform may become less functional when cookies are disabled.

We use cookies responsibly to support essential services such as secure sessions, analytics, and marketing insights. No tracking is tied to personally identifiable data beyond the consent you provide.

Data Security and Retention

We maintain administrative, technical, and physical safeguards to protect personal data from unauthorized access or disclosure. Our staff only access data needed to perform their roles, and we review our practices periodically to align with industry standards.

Data is retained only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

Your Choices and Rights

You may request access to the information we hold about you, update inaccurate details, or ask for deletion where permitted by applicable law. We will handle such requests promptly and transparently.

To exercise your rights, please contact us at info@asmariv.shop or by mail at Eichelhofweg 117, 1190 Wien, Austria. We are committed to cooperating with applicable privacy authorities where required.